Garrett Murray, developer of iPhone app, Ego, says that people only review apps when they are unhappy. It doesn’t help that the app approval process blocks quick updates or bug fixes.

I’m far more likely to get 15 one-star reviews when something goes wrong than I am to get 15 five-star reviews when everything goes right. Perhaps it’s just frustration speaking here, but when Apple ties my hands behind my back and lets users punch me publicly in the face without allowing me to at least respond back, it’s hard to get excited about building an app.

Apple is creating an ecosystem of the kind of customers I don’t want.